The Appliance Store

Payment

No goods will be dispatched without full payment.

All Pricing on The Digital Camera Store.com.au is in Australian Dollars (AUD) and includes GST of 10%. Prices are subject to change without notice but once an order is placed, your price will be honoured.

The Digital Camera Store accepts payment via credit card, PayPal, cheque (personal or bank) or direct deposit. Goods will not be delivered until payment has been cleared.

 

Delivery

Delivery within Australia will be made via Australia Post eParcel or Australian Air Express delivery services.  A signature will be required on delivery and if you are not home to receive your item, a card will be left in your letterbox and you can pick your parcel up from your nearest local Post Office.  Although our parcel delivery service is both fast and efficient, we are happy to provide Express parcel delivery service.  Please contact us to arrange. Postage and Packaging rates will vary depending on particular item. Please see Shipping for rates.

Please allow between 3 and 5 working days for delivery within Australia.

If you wish your goods to be delivered sooner please contact us to arrange for a courier service. There may be an additional charge for this service.

Lost in transit goods will be investigated via Australia Post or the courier service used to deliver those goods.  Customers who have not received a parcel must contact us within 4 weeks of receiving a dispatch notice so we can readily access tracking information from Australia Post.  Information about parcels sent after this time period is achieved and it will take time to investigate.  The Digital Camera Store is not liable for goods lost in transit.

Customers must ensure they provide the correct delivery address.  The Digital Camera Store will not be held responsible for the cost of lost parcels due to the supply of incorrect or insufficient addresses.  Parcels sent to hospitals must include the name of the recipient, the ward number, department name, hospital name and full address.

Gift vouchers will be delivered free of charge.

 

Out of stock items

If the product you have ordered is out of stock we will contact you within 24 hours of your order being placed (excludes Saturday and Sunday). You will be given the opportunity to cancel the order or choose an alternative item. If the product is being ordered by The Digital Camera Store you may place your order on back order. Goods on Back order will be dispatched as soon as they are received by The Digital Camera Store.

 

Exchanges

The Digital Camera Store has every confidence in the products that we sell. If for some reason you are not satisfied with the product as a result of the colour or size or you are simply not happy with your choice, please contact us within 7 days to arrange an exchange. Please return the goods to us unused and in original packaging with all tags intact.  Please note that items returned with tags missing will not be eligible for a refund.  The customer is responsible for postage charges incurred for the return of exchange items.  Please note we are happy to provide full refunds or a credit for future purchases.

 

Return of Damaged Goods

If you receive an item that is not in perfect condition, please contact us within 7 days to arrange a replacement.  We ask that you kindly return the goods with labels and packaging included. The Digital Camera Store will replace faulty items on approval of fault.  No shipping will be charged on replacement of faulty items. If, for any reason we no longer have the product in stock we will offer you an exchange or a refund. Please allow 14 days for refund to be processed.

 

Orders

The Digital Camera Store offers secure online ordering using our user-friendly shopping cart system. When ordering online at TheDigitalCameraStore.com.au payment can be made by credit card, PayPal, Cheque (personal or bank) or by direct deposit into The Digital Camera Store Bank Account.

The Digital Camera Store uses Secure Sockets Layer which encrypts your personal information and password before they are transmitted via the web. This ensures that your personal information cannot be read by others or tampered with en route.

Please note that all payments made by cheque will be cleared before the dispatch of goods.

 

Overseas Delivery & GST Exemption

We are very sorry, but at this point in time we do not deliver to countries outside of Australia.